Privacy Policy

 

1. Introduction

This Privacy Policy explains how Sheng Long International Company collects, uses, and protects your personal information when you visit our website or purchase our products.

By using our website, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of personal data:

  • Contact Information: name, email address, phone number, and mailing address

  • Order Information: billing/shipping details, payment information (excluding full credit card numbers)

  • Technical Information: IP address, browser type, device information, and cookies

  • Communication Records: any emails or messages you send to us

3. How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Communicate with you about your order or inquiries

  • Improve our website and services

  • Send marketing or promotional content (if you opt in)

  • Comply with legal obligations

4. Cookies and Tracking

Our website uses cookies to enhance user experience, track website traffic, and improve service functionality. You may disable cookies through your browser settings, but some features may not work properly.

5. Data Sharing

We do not sell, trade, or rent your personal data to third parties.
We may share data with:

  • Logistics and shipping partners

  • Payment processors

  • Service providers assisting with our operations (under confidentiality agreements)

  • Government or legal authorities when required by law

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of inaccurate data

  • Withdraw consent (for marketing emails, etc.)

  • Request that we stop processing your data (in certain cases)

To exercise these rights, contact us at starhubtrading88@gmail.com.

8. Retention

We retain your data for as long as necessary to fulfill the purposes described in this policy or as required by law.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such websites.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date.

Last Updated: July 29, 2025

For any privacy-related concerns or questions, please contact us at:
Email: starhubtrading88@gmail.com
Phone: +852 3565 9214